Ordering

To place an order please contact John directly at (802) 747-8564.

Construction and Delivery Time

Average construction time is 12 weeks, and custom work may require 16-20 weeks. At the time a deposit is made, more detailed construction times will be quoted, including allowances for shipping and delivery.

Shipping and Delivery

Furniture prices quoted do not include shipping charges. Shipping is via a fully insured blanket wrap service. Your furniture will be set-up in your home or office and all packing materials removed. Shipping costs over most of the Eastern US are fixed and known. We will obtain a quote for shipments further afield.
Please inform us of narrow doorways, stairways and tight corners, so we can plan tricky deliveries with our shipper.
A careful inspection of each piece should be made at the time of delivery. If any damage is found, you must note your bill of lading and confirm the damage with the shipper, so we can take the appropriate action. After pieces have been inspected and placed, the sale is final.

Payment

A 50% deposit is required to initiate an order. The balance, including shipping charges and any applicable taxes, is due prior to shipment. We accept all major forms of payment: Check, VISA, MasterCard, American Express and Cash.

Upholstery

Some pieces require upholstery. Upholstery labor is included in the furniture price, but cover material is not. We have hundreds of fabric and leather samples to choose from. We will also apply fabric you have purchased elsewhere. Please speak with one of our sales associates regarding fabric and leather options. 3/4 yard of standard fabric, with normal pattern repeat, will cover 2 standard chair seats. One large leather hide will cover a set of 8 standard chair seats.

Wood

Prices listed are based on construction using American Black Cherry or Maple. Other hardwoods, such as quartersawn White Oak, Mahogany or Walnut are available for an upcharge of 10% . Exotics, such as Bubinga, will incur and upcharge of 30%.

Custom Designs

All our furniture is made to order, so, even with standard designs from our collections, woods, dimensions and layout can be tailored to suit your taste and home. You may also commission us to build a unique piece, designed to your exact specifications.

Wood Samples

Samples are available for all hardwoods and stain choices. Either of these can be sent to you to facilitate your planning and design needs.

Guarantee

Each Cotswold Furniture Makers piece is guaranteed against structural defects in materials and workmanship for the lifetime of the original owner. Should either of these defects arise, we will repair or replace the piece at our discretion.